AI Solutions for Home Security CX

Deliver practical computer vision AI that can diagnose, identify, and resolve issues in real time, revolutionizing customer experience (CX) and streamlining operations.
Request a Demo

The Impact of Visual Innovation

TechSee’s platform addresses the unique challenges home security providers and manufacturers face, improving operational efficiency and customer satisfaction.
0 B

Annual CO2 Reduction

$ 0 B

Annual Operational Savings

+ 0 %

NPS

> 0 %

Self-Service Success

he potential use cases for TechSee's AI are really endless. The first major opportunity for us is providing guidance for our customers, making existing self-help better by adding in visual assistance."
VP Global Operations
Fortune 500 Company

Empower Field Service Technicians

Maximize technician effectiveness even in complex scenarios with automated site surveys, real-time visual assistance, and AI job verification for on-site personnel.

  • Truck Rolls Saved: 40% Reduction
  • Operational Savings: Over $100M Per Year

Improve Contact Center Service

TechSee’s visual solutions reduce handling times and improve the accuracy of remote service and troubleshooting, transforming technical support for home security.

  • AHT Reduction: - 20%
  • FCR Improvement: + 19%

Simplify Self-Service

TechSee’s AI and AR visually guide customers through set up, configuration, and troubleshooting, reducing call volumes and wait times.

  • 90% Containment Rate
  • +20% CSAT

Schedule a Demo

Proven Success in Home Security

TechSee is the platform of choice for today’s Fortune 1000 home security leaders. From service virtualization to AI-powered visual self-service, TechSee’s impact speaks for itself.

Smarter WiFi Connectivity

Deliver guaranteed, always-on WiFi connectivity.

Best-in-class solutions make it easy for consumers, field technicians and remote agents visualize, understand and improve WiFi connectivity.

Book a Demo

Field Service Virtualization

Empower your field service experts to visually identify, diagnose, and resolve issues remotely. Proven to dramatically reduce costs, truck roles, and carbon emissions while increasing productivity.
Discover More

Remote Visual Support

A picture is worth a thousand words. Give your contact center staff a live visual gateway to see the customer’s issues – and the AR tools to guide customers to issue resolution. This streamlines troubleshooting and reduces handling time and customer effort. It has never been easier to improve both customer satisfaction and operational efficiency.

Watch the Video

Turn Hold Time into Gold Time

Automatically provide your remote service staff with the information and visuals they need before they even pick up the phone. Collect key data such as system and subscriber information, as well as visuals of the customer issue while customers wait on hold. This slashes average handling time (AHT) and boosts first contact resolution (FCR), redefining remote assistance and keeping homeowners safe.
Schedule a Demo
survey750

Instant Surveys, Better Quotes

Site surveys and job quotes can take weeks. With TechSee, you can instantly, automatically, and visually survey any job site. Beat your competition and provide accurate quotes in minutes. Best of all, ensure you send the right technician and equipment for every job, saving time and cost.
Discover More

Visual AI-Automated Job Verification

Ensure every job is completed correctly, from security system installations and repairs to safety compliance. Customized computer vision automatically verifies that your requirements are met, eliminating costly follow-up dispatches and greatly reducing operational overhead.
Learn More

Sophie AI: Next Generation CX

As the home security industry evolves, Sohpie AI’s innovations keep you one step ahead, with the technology solutions to address both today’s needs and tomorrow’s expectations.

Sophie AI Platform

This comprehensive AI and AR platform delivers seamless visual experiences across customer service, field service, and self-service domains within the home security industry.

Sophie AI Agents

Autonomous AI agents that interact naturally with customers over chat, phone and video calls. Integrated AI and AR automate customer assistance at scale.

Sophie AI Assist

Empower service staff and field technicians with real-time AI assistance that reduces their effort, while improving service quality and efficiency.

Use the Visual Angle

Request a Demo
Products
Industries
Company
Knowledge
Request a Demo
Facebook Twitter Linkedin-in Youtube
  • Copyright © 2025. All Rights Reserved